This website is operated by Olympus X (Pty) Ltd (hereafter, referred to as “Olympus X”). Throughout the site, the terms “we”, “us” and “our” refer to Olympus X. Olympus X offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Detailed Description of Goods and/or Services
Olympus X is a business in the Vaping industry that supplies premium handcrafted e-Liquid, along with vaping devices and accessories.

Delivery Policy
Subject to availability and receipt of payment, requests will be processed within one (1) day and delivery confirmed by way of email along with a courier name and tracking number.

The offering on this website is available to South African clients only.

Return and Refunds Policy
The provision of goods and services by Olympus X is subject to availability. In cases of unavailability, Olympus X will refund the client in full within 30 days. Cancellation of orders by the client will attract a 30% administration fee for non-stock items and special orders. Due to the nature of our business, we cannot return products which have been opened.

Customer Privacy Policy
Olympus X shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment Options Accepted
Payment may be made via Visa, MasterCard, Yoco, PayFast, Cash on delivery, Cash on pickup or by bank transfer into the Olympus X bank account, the details of which will be provided on request.

Card Acquiring and Security
Card transactions will be acquired for Olympus X via Yoco and PayFast who are the approved payment gateways for all South African acquiring banks. Yoco and PayFast use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.yoco.co.za and www.payfast.co.za respectively to view their security certificate and security policy.

Customer Details Separate from Card Details
Customer details will be stored by Olympus X separately from card details which are entered by the client on Yoco and PayFast’s secure site. For more detail on Yoco and PayFast refer to www.yoco.co.za and www.payfast.co.za respectively.

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa and the transaction currency is
South African Rand (ZAR).

Olympus X takes responsibility for all aspects relating to the transaction and the sale of goods and services sold on this website including customer service and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and Olympus X chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Olympus X may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by Olympus X (Pty) Ltd based in South Africa trading as Olympus X and with registration number 2017/029018/07.

S.A.Parker & J.Chikte
Olympus X (Pty) Ltd
69 Frederick Street
Parow Valley
Email: info@olympusx.co.za

Last Update: August 2020